**Privacy Policy for Swiss E-Pass Solutions**
This Privacy Policy describes how Swiss E-Pass Solutions ("we," "us," or "our") collects, uses, and shares personal information of users of our site and services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
**1. Data Controller**
Swiss E-Pass Solutions, located at 14 Bahnhofstrasse, Zurich, Zurich, 8001, Switzerland, is the data controller responsible for the processing of your personal data.
**2. Information We Collect**
We collect several types of information to provide and improve our services:
- **Information You Provide Directly:** This includes information you provide when using our E-Vignette Purchase Platforms, Mobile App Development for Vignette Management, integration with National Toll Systems, and cloud-Based Vignette Validation, such as:
- Contact information (name, address)
- Vehicle information (license plate number, vehicle type)
- Payment information (credit card details, billing address – processed securely by our payment processor)
- Account credentials (username, password)
- **Information Collected Automatically:** When you use our site or services, we automatically collect certain information, including:
- IP address
- Browser type and operating system
- Device information (device ID, mobile network information)
- Usage data (pages visited, time spent on our site, links clicked)
- Cookies and similar tracking technologies (see our Cookie Policy below)
**3. How We Use Your Information**
We use your information for the following purposes:
- **Providing and Improving Services:** To operate our E-Vignette Purchase Platforms, Mobile App Development for Vignette Management, Integration with National Toll Systems, and Cloud-Based Vignette Validation, process transactions, and provide customer support.
- **Personalization:** To personalize your experience on our site and tailor our services to your needs.
- **Communication:** To communicate with you about your account, updates to our services, and promotional offers.
- **Security:** To protect our site and services from fraud, abuse, and unauthorized access.
- **Legal Compliance:** To comply with applicable laws and regulations.
- **Analytics:** To analyze usage patterns and improve our services.
**4. Legal Basis for Processing**
Our legal basis for processing your personal data depends on the specific context:
- **Contractual Necessity:** Processing is necessary to fulfill our contractual obligations to you (e.g., processing your E-Vignette purchase).
- **Legitimate Interests:** Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and marketing our products. We only rely on legitimate interests where our interests are not overridden by your data protection rights.
- **Consent:** We may process your data based on your consent (e.g., for certain marketing activities). You have the right to withdraw your consent at any time.
- **Legal Obligation:** We may process your data to comply with applicable laws and regulations.
**5. Sharing Your Information**
We may share your information with the following categories of recipients:
- **Service Providers:** We share information with third-party service providers who assist us with payment processing, data storage, analytics, customer support